If you want to create your chatbots, this article will help you. It is all about the Crisp, messaging platform –
What is Crisp?
Crisp is the all-in-one multi-channel solution for customer messaging. It can be powerful and well-designed and used to create chatbots.
With Crisp, you can do many things like-
- Create your own help desk
- Make complete email campaigns
- Have video calls with chat users
- Monitor the online status of your website
Approx 200,000 brands are already using Crisp.
Crisp Features
- Alerts / escalation
- Appointment scheduling
- Audience targeting
- Automated routing
- Canned responses
- Chatbot
- Customizable branding
- Document storage
- Email Automation, management
- Geotargeting
- Group messaging
- Human handover
- Knowledge base management
- Lead distribution, qualification
- Live Chat
- Macros/templated responses
- Multi-Channel communication
- Network monitoring
- Offline form
- Proactive Chat
- Product recommendations
- Real-Time chat
- Remote access/control
- Reporting/analytics
- Screen sharing
- Self service Portal
- SMS messaging
- Social media integration
- Third-party integrations
- Ticket management
- Transfers/routing
- Video chat
- Website visitor tracking
- Workflow configuration
Crisp Pricing
Crisp has three types of pricing plans
Basic Plan
Price-free forever
2 seats included
It is for personal websites.
Pro Plan
Price-$25/mo/website
4 seats included
It is for early-stage startups.
Unlimited Plan
Price-$95/mo/website
Unlimited seats
It is made for companies who require a full-featured solution.
Crisp vs Userlike
| Key Features | Crisp | Userlike |
|---|---|---|
| Routing | It allows automated routing | It does not allow |
| Storage | It has Document Storage | It does not have Document Storage |
| Monitoring | It gives the facility of network monitoring | It does not support network monitoring |
Crisp vs Zendesk
| Key Features | Crisp | Zendesk |
|---|---|---|
| Monitoring | It gives the facility of network monitoring | It does not support network monitoring |
| Control | Do Remote Access/Control | Not Here |
| Version | It has free version | It does not have a free version |
FAQs
What are the integrations of Crisp?
It integrates with Slack, WordPress, Mailchimp, Telegram, Shopify, HubSpot CRM, Zoho CRM, Zapier etc.
What are the alternatives of Crisp?
Avochato, LiveAgent, Front, Trengo, User.com, Freshdesk Messaging, Hiver, ConnectWise Control, Trello are the main alternatives.
Is there any offer that exists?
Yes, they offer a 50% discount for nonprofits and students. You can chat with us to get your promo code.
Is it possible to pay yearly?
Yes, it is possible! In the Crisp app, you can enable yearly payment mode on your plans page.
Conclusion
It provides an easy-to-use visual flow builder.
If you want to handle customer service with a chatbot over multiple channels you must try it once.
Please provide your valuable feedback with us related to this article.
Read also: Thinkific: A business-friendly online course creation platform
